Monday, July 7, 2008
Last friday i got fever. Maybe cuz of the rain on thursday. so, i got mc for friday! yeay ! haha :)
After pg clinic at 830 am, me n my sis very semangat to go to swatch warehousesale. Though i demam, i also very semangat too. hehe~
b4 we go, i printed out the flyer cuz some ppl said we might need an invitation card to enter the sale.
When we arrived at bandar utama, i park my car at one world hotel/ IBM plaza. I been there before to collect HOT fm merchandise at TV3. Ater that, we go to lobby and try to search for the sale.
Omg, there's so many ppl. The place is so small and unorganized. I heard a lot of ppl complaining about the staff. I ended up buying nothing cuz xde yg menarik lorr. I met farah najwa and his bf there.She bought a bling2 one.hehe~
There's not much variation for mens. The price range is from rm80-rm 200++
I repost some comment or feedback from the warehousesale;
July 4th, 2008 at 3:15 pm
hi ppl….i went to the sales before lunch….it took me 1 /12 hr juz to get a watch…..
i agree with anasatasea that their system bad…..if plan to do a sales like this, they should expect big crowd, therefore they should plan out properly…… the display items were in a mess, only some on the racks…..some watches they put on the table & get 2 staff to take care of it, the rest on the floor behind their counter…..knowing malaysians, definitely we want to see everything before choosing…..so, wat i saw was ppl asking n pointing for this n that….. there’s a malay guy who was kind enough to accomodate to some buyer’s request, but there were too many ppl…..at a point, i even heard another male staff telling him not to show watches from the floor, ask customer juz fill up the form & they will pack up the items……but once pack up, they expect you to buy it, no thinking or changing….
i also agree with merry that the staff there are rude, not friendly at all….. a lady staff was saying loudly that the crowd are not co-operating, but i think this is the result of their bad arrangement ……things got worst at the so-called “cashier counter” where there were only 2 staff who collect money, issue receipt, check watches & chop warranty card…..it took them long time as some ppl want to change watches, reject watches & some watches on their list not packed…..so, there goes time waiting for them to check & check….. another major problem that i observe is that when other staff pack the watched in plastic bags, they juz dump it on the floor, not arranged according to which bag comes first……so, the more they pack the orders & dump on the floor, the later orders will get the watches first, while the ppl who submit orders early had to wait as their packed bags were at the bottom of the lot…..i heard many ppl complaining about that…..
it was a total disaster, not systematic at all….. everyone was pushing, looking for catalogue and form to fill up the code, waiting for the watches…..
there was a total silence at a point of time when a young gal was not happy with a staff i think, as she walked away she shouted ‘u ppl are very rude’…… n guess wat i heard from a male & female staff at the counter, they were refering to that gal, saying something to the effect ‘if she wants to be serve so nicely, go n buy at original prices from the shop, not here’…..but they didn’t say it out loudly, juz at the cashier table n ppl standing in front of them could hear it…..omg, i was shocked to hear that coming from the staff, they should at least straighten out the matter with the young gal, see wat went wrong & wat angered her…..
my personal conclusion is they are not prepared & not organized enough…..i hope in future if they plan to do this kind sales, pls pls be more organized….. it can save everybody’s time & energy, n make shopping a fun activity!!!
July 4th, 2008 at 8:33 pm
I went there, arrived at 10:15am. At first, i was totally blur what to do. very crowded. I thought, there r lot of ppl come and go to this little tiny warehouse sale, but actually it is caused by extremely unorganized system plus hardly 10 staff handling the crowd. the warehouse sale was disappointing because the staff are rude. I was there when the lady shout “you people are very rude”, and i heard the same feedback from the staff as mentioned by fashion addict. Even though the customer is not always right, but we deserve to be treated right. They took 1 hour to pack my watch. Then, it turned out that the watch is not as what i have in mind, and the other pair is out of stock, but i agreed to take the display set. However the lady asked me to find a staff (they refer her as janis) that handling display watch by myself. Waited for 10 minutes then manage to get the display set. After that, i have to go through the waiting process again. they take my watch, put in a miserable orange plastic bag, dump it on the floor. they really get through my nerves. a few times i asked them to pick my watch and pass it to cashier counter, but they refuse to, and keep on calling people that not there anymore. At 12:10 PM, i walked out from that place, without buying anything. I’ve been to many warehouse sale, but this is the worst in my life. I hope swatch can take some action and change my perception of swatch and swatch staff. I love swatch, and my mission going to the warehouse sale is to get my favorite swatch irony 2002 model that has been stolen last year. But what i get is a very bad impression towards Swatch.
July 5th, 2008 at 1:06 am
well…guess its not so bad sales after all…mean i went there twice . first in the morning around 9.00 and later after 1.00…
im da early birds (seriously damm packed that time eventhough came up early) i have to agree about the bad system. it was BAD BAD BAD however cant blame them. they are unorganized + tiny place + crowed people sure create madness. anyways their rule is….if u write it u must buy it.
“evrything or nothing at all”
For example in the order form u write SWATCH A and Swatch B. then after long waiting moment. u finally got ur watches..and see them thus decide to have Swatch B only. the chinese lady who incharge of the selling process wont sell unless u bought everything. Guess dat one of the rude part…another thing is they wont allow u to see the catalogue (colour printed ) as it for the SA. my suggestion since they only “display” few watches..why dont pOSted the catalogue (colour printed) on the wall. should it make our and their life less miserable. i end up buying 3 swatch dat time…
1) swatch with bangle strap(SUBM106B)…retail rm295 —->rm150
2)swatch skin white colour strip with star(SFK242)….retail rm320 —->rm160
3)swatch black colour (LK177)……..retail rm220——->rm110
Later i went there again since my bro want to buy his own watch. so went there aroung 1 o’clock. damm~!! there less crowd. u can see the catalogue calmly and peacefully. i would prefer to come at this time rather than the early part since we can think rationally what to buy and decide without the craziness and crowdness of ppl influence our judgement.but the downside, off course only few models available. (however those rm60,rm70,rm90 swatches alredi sold out during few minutes when open since its have few only like 1-2 piece) huhu..since i able to look the catalogue calmly dats why i able to mesmerize the price. My bro was lucky,the display unit stated rm220 which is 50% off from normal retail price. since we haf the time to browse the catalogue it turns out dat in the catalogue it stated rm180 (70% off). then we pay rm180 loh.